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MyBL – Bangladesh’s First Telco Super App

MyBL – Bangladesh’s First Telco Super App

Client: Banglalink Digital Communications Ltd.
Partner: Brain Station 23

Enhancing a super app with over 10 million monthly active users.

Android
iOS
Super App Architecture

The Problem

  • Bangladeshi users struggled with limited smartphone storage and a fragmented service experience.
  • Banglalink needed a lightweight, unified super app to serve as a one-stop digital lifestyle hub, integrating telecom, entertainment, health, and commerce without burdening devices.

The Solution

We co-created the MyBL Super App, Bangladesh’s first telco-driven digital ecosystem, based on a "6C" strategy: Connect, Content, Commerce, Course, Care, and Community Gamification. All modules were built as dynamically loadable features to ensure a minimal app footprint and seamless updates.

Connect: Core telco services (balance, recharge, etc.)
Content: An entertainment hub with music, video, and games.
Commerce: A digital marketplace for shopping and payments.
Course: An on-demand learning and certification platform.
Care: 24/7 digital doctor consultations and medicine delivery.
Community Gamification: A loyalty ecosystem with rewards and challenges.

My Role & Contributions

As a Mobile Full Stack Engineer, I was responsible for ensuring the technical performance and user engagement scalability of the app across millions of users.

  • Optimized UI state management and reduced memory leaks, improving stability for an app serving 10M+ monthly active users.
  • Implemented dynamic feature delivery using Android App Bundles, allowing modules to be loaded on-demand and drastically cutting initial install size.
  • Integrated feature flagging and A/B testing pipelines, enabling progressive rollouts and real-time engagement measurement.
  • Collaborated with backend teams to refactor API consumption layers for scalability and efficiency.
  • Improved UI rendering and caching mechanisms, reducing perceived latency and improving user retention.

Architecture Overview

CONFIDENTIAL

The app followed a modular monolithic architecture leveraging Dynamic Feature Modules, Clean Architecture (MVVM), and a micro-frontend-like loading system to reduce APK size and support future scalability.

  • The app followed a modular monolithic architecture...
  • Clean Architecture (MVVM + Repository Pattern)...
  • Retrofit + Coroutine-based networking...

Access Restricted

Architectural details are confidential. Please request permission to view.

Impact

  • Achieved a 79.9% YoY increase in monthly active users to 5.7 million.
  • Became the leading TeleHealth and Music Streaming platform in the country.
  • Paved the way for future service integrations like microfinance.

Impact Summary

MetricBeforeAfter
Monthly Active Users~3.2M5.7M+
Engagement on Android+50% within 3 months
App Size (Initial Install)Large, staticReduced via dynamic modules
Platform ArchitectureLegacyModular Monolith

Takeaway

This project demonstrated how a strategic architectural transformation, paired with user-centered performance optimization, can redefine customer engagement for a large-scale telecom. My focus on performance, modularity, and experimentation frameworks directly contributed to MyBL’s success as Bangladesh’s first Telco Super App.